A digital marketing agency has an increasingly key role to play in the present times. Brands are switching to custom curated content pushed digitally through activities like – Search Engine Optimization, Content Marketing, Influencer Marketing, Social Media Campaigns etc to ensure the right messages are conveyed to their target audience. The use of digital marketing not only allows for brands to market their products and services but also allows for online customer support through 24/7 services to make customer feel supported and valued. Social media interaction allows brands to receive both positive and negative feedback from their customers as well as determining what media platforms work well for them and has become an increased advantage for brands and businesses. Marketing agencies and brands have sensed that 15 mins viral fame on social media provides significantly effective results as compared to other mediums. The role of a digital marketing agency in India has b...